ARLA Propertymark Protected Agent

As members of ARLA Propertymark, Making Homes upholds industry standards that go beyond legal requirements.

Our team undergoes regular training to stay current with best practices and complex legislative changes, ensuring they provide you with the most informed advice.

ARLA, or the Association of Residential Letting Agents, is a regulatory body that represents landlords and letting agents in the United Kingdom. ARLA is a membership division of Propertymark which is the professional body for the property sector.

Client Money Protection Scheme (CMP)

We are supported by a Client Money Protection (CMP) scheme, ensuring that your funds are always secure.

CMP is a compensation scheme which reimburses both the landlord, and the tenants should a letting agent cease trading or misappropriate their rent, deposit or other client funds.

Please click here to view our CMP Certificate and click here to view the accounting rules of our CMP provider.

Member of the Property Redress Scheme

Making Homes are part of an independent organization that helps resolve disputes between tenants, landlords, and the agent.

Membership ensures that if a complaint is made about the agent's service, it can be formally addressed and resolved through the scheme. This provides an additional layer of protection for clients, ensuring that complaints are handled fairly and professionally.

Approved by the Scottish Government

Making Homes has been approved by the Scottish Government and is on the Scottish Letting Agent Register.

Our Letting Agent Registration Number (LARN) is: LARN2402003

The letting agent register ensures that individuals carrying out letting agency work are qualified and deemed a "fit and proper person" for the role, with certain staff having completed the required qualifications and training.